Privacy Policy

Last updated: September 28 2026


Pyro Tact Services Sdn. Bhd. (Registration No. 201201039724) ("Pyro Tact", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, disclose and protect your personal data when you use our website [www.pyrotact.com] ("Website") or contact us through it. It follows the Personal Data Protection Act 2010 of Malaysia ("PDPA").


1. Personal data we collect

We may collect:

  • Contact details, such as your name, company name, email address, phone number and address
  • Enquiry details, such as event type, date, venue, budget and requirements you send us through forms, email or messaging
  • Technical data, such as your IP address, browser type, device, operating system, pages visited, time spent and referring URLs
  • Cookie data (see Section 6)

You give us most of this data directly. Some is collected automatically when you use the Website.


2. How we use your data

We use your personal data to:

  • Reply to enquiries 
  • Run, secure and improve the Website
  • Send updates or marketing, but only with your consent
  • Meet our legal, regulatory and safety obligations


3. Disclosure of your data

We do not sell your personal data. We may share it with:

  • Our related companies, employees and authorised contractors who need it to provide our services
  • Service providers such as web hosting, IT, email, analytics, payment and logistics providers
  • Government agencies, authorities or regulators when the law requires it, or when it's needed for permits and safety compliance
  • Professional advisers such as lawyers, auditors and insurers

Anyone we share data with must keep it confidential and use it only for the stated purpose.


4. Transfers outside Malaysia

Some of our service providers, such as cloud hosting or email platforms, may store data outside Malaysia. When this happens, we take reasonable steps to make sure your data gets a similar level of protection, as the PDPA requires.


5. Data security

We use reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, change or disclosure. No online transmission is completely secure, though, so we can't guarantee the security of data you send to us online.


6. Cookies

The Website uses cookies and similar technologies. They help the site work, remember your preferences and show us how visitors use it (for example, through Google Analytics). You can block or delete cookies in your browser settings, but some parts of the Website may then stop working properly.


7. Retention

We keep personal data only for as long as we need it for the purposes above, or as long as the law, tax or regulations require. After that, we securely delete or anonymise it.


8. Your rights

Under the PDPA, you may:

  • Ask to see the personal data we hold about you
  • Ask us to correct data that is wrong, incomplete or out of date
  • Withdraw your consent, or limit how we use your data, including for marketing
  • Stop receiving marketing at any time by using the unsubscribe link or contacting us


9. Your obligations

Please make sure the personal data you give us is accurate and complete. If you give us someone else's personal data, you confirm that you have their consent.


10. Third-party links

The Website may link to other websites or social media platforms. We are not responsible for how they handle privacy. Please read their own policies.


11. Changes to this policy

We may update this policy from time to time. The latest version, with its "Last updated" date, will always be on this page. If you keep using the Website after an update, you accept the updated policy.


12. Contact us

For questions, requests or complaints about your personal data, contact:

Pyro Tact Services Sdn. Bhd.

57, Jln Damai Raya 6, Alam Damai, 56000 Cheras, Wilayah Persekutuan Kuala Lumpur, Malaysia

+60 16-670 0035